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Improve Your Communication, Simplify Your Life
Discover a Seamless World of Professional Services, Collaboration, and Communication – All in One Place!
Customizable Portal
Empower your business with a fully customizable portal that allows you to tailor communication tools and features to fit your unique operational needs.
Auto Attendant
Streamline your customer interactions with our intuitive auto attendant, ensuring calls are efficiently routed to the right departments or personnel 24/7.
Analytics
Gain valuable insights into your communication patterns and performance metrics with our comprehensive analytics, helping you make data-driven decisions to enhance productivity.
Secure Communication
Protect your sensitive information with our secure communication solutions, offering encrypted channels and robust security features for peace of mind.
Improve Your Experience, Simplify Your Everyday Needs
Call Routing
Direct your customers to the right teammate every time by customizing your call distribution.
Business Text Messages - SMS & MMS
Use business text messages for a faster way to connect with customers and prospects. Easily manage SMS, MMS & Voice conversations.
Call Queuing
Give inbound callers the option to remain in queue until one of your agents is available to talk.
Queue Callback
Give callers the power to opt our of a waiting line and receive your outbound reply at a later time.
Call Recording
Review call recordings to help confirm details, monitor quality, and guide training sessions.
Business Phone App for Mobile
Our new business phone app is packed with the powerful NXTfiniti features our users love into a device that fits in your pocket.
Analytics
Keep track of all your call center metrics – such as wait time, missed call rate, and call volume – all in one place.
Call Transcription
NXTfiniti's transcribes calls and voicemails for you so you can better ramp up reps and deliver world-class customer experience.
Web Conferencing
Connect with high-quality audio, video, and screen sharing for effective virtual meetings, no matter where participants are located.
Ready to experience the difference of NXTfiniti?
